The Black Market
Welcome to the home of Washington, DC's Urban Hospitality!
The Black Market is a non-profit organization which promotes African-American owned and operated hospitality businesses throughout the Greater Washington, DC Metropolitan area.
The Black Market is not only a Black-owned Hospitality business directory; it also houses those said businesses who excel in customer service and business best practices.
The aim of The Black Market is to connect Hospitality businesses throughout the Washington, DC area.
Value to Consumers
Are you tired of going from business to business seeking superb customer care? Member vendors of The Black Market must complete a rigorous 10-point membership process in order to be considered a vendor. Past and current customers, employees, and colleagues from the field rate each business on its standards of excellence. Once the preliminary surveys are conducted, each member goes through three in-person interviews as well as pass a mystery shopper consumer test. Companies are judged based on its customer service, ability to retain loyal employees, its product/service offerings, website, and more. Therefore, there is no need to worry when patronizing a Black Market business—it already passes the test!
Featured business come from various hospitality industries to include:
Hotel & Lodging
Entertainment Facilities
Spas & Salons
Event Managers
Catering Professionals
Recreational Facilities
African-American Cultural Tourism
Nightlife
Dining
And more!
If you feel that your business has what it takes to meet the superb customer and employee service standards that The Black Market requires, please feel free to send your letter of interest to info@theblackmarket.org
PO Box 542
Clinton, MD 20748